Cookie Policy

Last updated: 3 August 2026

1. About this Cookie Policy

This Cookie Policy explains how Flagship Dispatcher uses cookies and similar technologies on:

  • The Flagship Dispatcher website;
  • The Flagship Dispatcher operator platform;
  • Account sign-in pages; and
  • Other web-based services provided under the Flagship Dispatcher name.

In this policy, “Flagship Dispatcher”, “we”, “us” and “our” refer to the business operating the Flagship Dispatcher website and platform.

Our website address is:

flagship-dispatcher.co.uk

For more information about how we use personal information, please read our Privacy Policy.

2. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other device.

Cookies can be used to:

  • Keep a website working correctly;
  • Recognise that a user has signed in;
  • Maintain a secure account session;
  • Protect accounts and forms from misuse;
  • Remember necessary selections or preferences; and
  • Improve website security and reliability.

We may also use similar technologies, including local browser storage, session storage and authentication tokens. References to “cookies” in this policy include these similar technologies where appropriate.

3. How we use cookies

Flagship Dispatcher is intended to use only cookies and similar technologies that are necessary to operate the website and provide requested platform functions.

These may include cookies used for:

Account authentication

When an operator signs in to Flagship Dispatcher, cookies or similar technologies may be used to recognise the operator and maintain their authenticated session.

Without these technologies, users may be required to sign in again whenever they move between pages or use different parts of the platform.

Website and account security

Cookies or security tokens may be used to:

  • Protect user accounts;
  • Prevent fraudulent or unauthorised activity;
  • Validate legitimate requests;
  • Protect forms from automated submissions;
  • Detect technical problems; and
  • Maintain the security of the website and platform.

Session management

Session cookies may be used to maintain the user’s activity during a particular visit. Session cookies normally expire when the browser is closed, although some authentication information may remain for longer where a user chooses to remain signed in.

Essential preferences

We may use cookies or browser storage to remember selections that are necessary to provide a function requested by the user.

For example, a cookie may remember:

  • Whether a user is signed in;
  • A security or session selection;
  • An essential interface preference; or
  • A user’s cookie choice.

4. Cookies and technologies currently used

The exact technical names of cookies and similar technologies may change as we update our website, hosting configuration or operator platform.

Flagship Dispatcher may use the following types of essential technologies:

Authentication cookies

These help recognise signed-in users and maintain access to their accounts. They may remain active for the duration of the browser session or for a longer period where the user chooses to remain signed in.

Session cookies

These maintain the user’s activity while they move between pages and use different parts of the platform. Session cookies normally expire when the browser is closed.

Security cookies and tokens

These help protect accounts, forms and website requests from fraud, misuse, automated submissions and unauthorised access. They may remain active for the browser session or for a limited security period.

Essential functionality

Cookies or browser storage may be used to support functions that are necessary for the website or platform to operate correctly.

Preference storage

We may remember essential selections, interface preferences or cookie choices made by the user. These preferences may remain stored until they expire or are removed through the browser settings.

These cookies and technologies are used only where necessary to provide requested website and platform functions. They are not used to create advertising profiles or track visitors across unrelated websites.

5. Analytics and advertising cookies

At the date of this policy, Flagship Dispatcher does not intentionally use cookies for:

  • Behavioural advertising;
  • Retargeting;
  • Cross-site tracking;
  • Advertising profiling;
  • Meta Pixel tracking; or
  • Google Analytics tracking.

We will update this Cookie Policy before introducing analytics, advertising or other non-essential tracking technologies.

Where consent is legally required, those technologies will not be activated until the visitor has been given appropriate information and has made the required choice.

6. The Sign in button

Simply displaying or selecting the Sign in button does not necessarily place a cookie on your device.

However, once you access the account area and sign in, authentication cookies, security tokens or browser storage may be used to:

  • Verify your identity;
  • Keep your account signed in;
  • Protect your session; and
  • Prevent unauthorised access.

These technologies are necessary to provide the account service requested by the user.

7. Contact forms

Our website contains a contact form.

Security technologies may be used to protect the form from spam, fraudulent submissions or automated activity. Information entered into the form, such as a name, email address or message, is not itself a cookie.

How we handle information submitted through the contact form is explained in our Privacy Policy.

8. Third-party websites

Our website may contain links to external websites or services.

Selecting an external link may take you to a website operated by another organisation. That organisation may use its own cookies and similar technologies.

Flagship Dispatcher does not control cookies placed directly by independent third-party websites. You should read the cookie and privacy information provided by the relevant third party.

9. Managing cookies

You can control and delete cookies through your browser settings.

Most browsers allow you to:

  • View stored cookies;
  • Delete existing cookies;
  • Block all cookies;
  • Block cookies from particular websites; or
  • Configure how cookies are handled.

Blocking cookies that are necessary for authentication or security may prevent you from signing in or using parts of the Flagship Dispatcher platform.

Browser controls may also allow you to remove local storage, session storage and other website data.

10. Cookie consent

Where we use only strictly necessary cookies, we do not ask for consent because those cookies are required to provide the website or platform function requested by the user.

We will request an appropriate choice before using non-essential cookies where consent is required.

A visitor will not be required to accept advertising or behavioural-tracking cookies in order to access the public website.

11. Changes to this Cookie Policy

We may update this Cookie Policy when:

  • The website or platform changes;
  • We introduce new functionality;
  • We change the technologies we use;
  • A service provider changes; or
  • Legal or regulatory requirements change.

The latest version will be published on this page. The date at the beginning of the policy will show when it was last updated.

12. Contact us

Questions about this Cookie Policy or the technologies used by Flagship Dispatcher can be sent to:

Email: flagshipdispatcher@gmail.com

Website: flagship-dispatcher.co.uk